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Packing slip

Your unit should normally come with the following;

  • Indoor Air Handler

  • Outdoor Condensing Unit

  • Control Cable

  • Lineset (Plug & Play Model)

  • Thermostat (Plug & Play Model)

  • Thermostat/Dehumidistat (Cooling + Dehum, Plug & Play Model)

  • Any accessories will either be installed or come in additional boxes (call for clarification if needed)

Serial number

The serial number of your unit will be located inside the Electrical Panel of your Indoor Air Handler. This number will start with EVO for the Evolution Series or W# for the XL Series. This serial number is required for any techical support and is used internally as a unique identifier when we built your unit. With this information we can see the build date, checklists assosiated with each module, pictures of each module and any shipping information assosiated with it. Be sure to have this serial number ready when calling, emailing or live chatting so that we can help you to the best of our ability.


Inspection

Make sure to inspect the unit for any potential issues. Check that the blower module on your Indoor Air Handler is clear of anything that may have fallen into it during shipping. You can do this by looking into the supply air outlet or removing one of the upper 3 panels around the Indoor Air Handler. Gently spin the fan to make sure it will free spin. Next, remove caps from quick connect fittings (Plug & Play Model), it is normal to have a bit of oil as we make sure to keep the fittings lubricated with the caps. Verify both the male and female connectors are free of dirt on all turn & lock fittings so that the pins will slide into one another easily. If anything looks suspecious please call 1-877-728-0757 and talk to one of our Product Specialists.


Placement

Choose the unit placement for both the Indoor Air Handler and Outdoor Condensing Unit.

Indoor Air Handler should be placed in a position to easily access the Electrical Panel as all components are located in this single panel, so easy access is critical to installation and any potential troubleshooting. Along side the Electrical Panel will be the access to the thermostat and condenser control connectors as well as the liquid and discharge lines. Lastly, the return air filter should be accessible for routine filter replacements.

For horizontal configured units, it's easiest to rent a lift as these units can weigh 300+ pounds. Horizontal units must be laying on their right side as the drainpan will be able to collect the condensation properly and your fittings will be closest to the ceiling making line connections much easier. For support we offer Hanging Kits.

Outdoor Condensing unit should be placed outdoors a minimum of 9" away from the side of a building with all 3 sides open, allowing the air to suck in through the back coil and blow out away from the unit. The condenser should be placed firmly on the ground, do not place on a skid as the sound will bounce around and could lead to unwanted vibration. Ideally, away from dirt or any debris that could plug up the coil. You will need at minimum of 8-10' of open area from the front face of the axial fan to allow the hot air to reject up and out as any blockages could lead to the hot air short cycling and sucking back into the coil, reducing system capacity.

For rooftop applications most installers use an elevated rail or 6x6 beam and bolt to these systems through the aluminum baseplate on the condenser. When mounting a condenser on a rooftop it’s very important to face the condenser coil perpendicular to the prevailing winter wind as windchills can cause serious temperature changes across the coil, freezing up the coil. If you need assistance in selecting the proper direction please contact one of our Product Specialists at 1-877-728-0757.

Lineset run should be planned before installation as this can lead to major headaches if not thought out properly. All Plug & Play systems come complete with 40' pre-charge soft copper or 25’, 50’ or 75’ Flexible lines. We recommend placing the end of the lineset with access fittings (located a few inches down from the quick connect fittings) on the outdoor portion as this will really assist in troubleshooting in the event of an issue. Try to run your longest, straightest runs first as bending the pipes can become challenging and very difficult to push through the hole in your wall. For standard pre-charged copper linesets, installation should be done utilizing long sweeping bends to ensure no kinks in the line or using a ratchet style bender for tight clean bends. If you'd like additional tips please call 1-877-728-0757 to talk to one of our Product Specialists.


fittings

If you're installing the Plug & Play model you will have quick connect fittings at every connection point. When the Indoor Air Handler has been placed along with the Outdoor Condensing unit run your pre-charge lineset from one piece to the other. There will always be a large insulated line as well as a smaller non-insulated line. These lines will have quick connect fittings attached to both ends.

Evolution Series systems come equipped with next generation ball bearing quick connect fittings. To connect the female fitting (lineset side) to the male fitting (unit side) simply pull back on the red portion of the fitting and slide the fitting as far as it will go onto the male fitting. Now turn the red portion of the fitting clockwise. The fittings should start to thread together. Keep turning until the fitting sets into the machined track of the male fitting, allowing the ball bearings to sit flush in the track. If you find it hard to turn the fitting, they may be cross threading. Make sure the fittings are aligned both vertical and horizontally and turn the fitting counterclockwise to reseat, then clockwise to tighten.

XL Series systems come with our standard plug and play fittings. To connect these fittings you will require two wrenches; one to hold the pipe from bending and the other to thread the fittings together. Make sure the fittings are aligned and square to each other in both the vertical and horizontal planes. You should be able to hand tighten half the fitting depth. Use two wrenches to complete the connection until tight.


P-TRAP

Screw the included white PVC P-Trap into the Condensation Drain on the unit, making sure that it is facing downward. This prevents air from entering and plugging the drain, which can cause it to overflow.

Occasional priming is required to ensure constant water flowing from the P-Trap.


Turn & Lock

Make sure to run your Control cable from the Indoor Air Handler connector labeled "Condenser" to the Outdoor Condenser Turn & Lock condenser. To connect the male fittings to the female fittings lineup the keyholes on both fittings, push in and use the outer locking ring to secure the connector in place. Make sure the small triangle imprints on the edges line up with eachother insuring they will remain locked together. Connect both ends of the Control cable in place. Next, take the Turn & Lock connector connected to the included Thermostat and repeat the same process on the connector labled "Thermostat" on the Indoor Air Handler.


Power

The final step of this installation is connecting your main power wire from your breaker. Please make sure to check the FLA (Full Load Amps) on the inside of your Electrical Panel to ensure the proper sized breaker for your unit. Also, unlike most other air conditioning systems, you will only require one power drop for the entire system. That power will run to the Indoor Air Handler as the Compressor and all other controls are integrated into the Indoor Air Handler. The Control cable will supply the required power for the outdoor axial fan from the Indoor Air Handler. To connect your main power wires simply run from your main breaker panel into the 3/4" electrical connector located in at the Electrical Panel of the Indoor Air Handler.

1 Phase systems will only require 2 hot wires and a ground. Use the set screws on the contactor in the Electrical Panel to fasten the power wires to each leg of the contactor. Fasten the ground wire to the ground lug next to the main contactor.

3 Phase systems will require 3 hot wires and a ground. Use the three terminal set screws on the contactor to fasten each wire securely. Fasten the ground wire to the ground lug next to the main contactor.

***NO COMMON WIRE IS REQUIRED***


startup

Verify each step by making sure the units are properly placed, all fittings are tight, all Turn & Lock connectors are fastened and your main power is connected. Next, turn on your main breaker to the system. Your Thermostat should energize and the system will startup.

Three-phase systems will need to verify the proper phase is connected. To verify, once the blower on the Indoor Air Handler starts up check that it's spinning clockwise. You may need to turn the system off to verify as the fan slows down to visually see. If the fan is not spinning clockwise turn off your main breaker and swap 2 hot wire terminals on your main contactor. This should resolve the issue and the system should operate as intended.

If the system doesn't energize or abnormal operation occurs turn off the breaker and call our technical support line at 1-877-728-0757 Ext. 2. 


MAINTENANCE

Bi-monthly filter changes should be done regularly to ensure air can properly pass through the return air or lack of airflow could cause the system to freeze. We always recommend ordering a pack of filters to have on hand when needed. It only takes 2 mins to swap a filter and could save you from major system issues.

Seasonly Outdoor Condenser checks to ensure the coil face is clean and the axial fan is clear of debris. To clean the condenser coil you can use a rated aluminum coil cleaner and/or use a light hose was down the face of the coil. If your system is in a very dirty, dusty or debris filled area (cottonwood trees or the likes) we would recommend checking the coil more frequently.

Verify your thermostat is clear of dirt and not anywhere condensation can form. Also, check any exposed control wire or refrigerant lines for wear, pinches or exposure.

The system should not ever require a recharge of refrigerant unless there is a leak somewhere at which point we would ask that you give our Technical Support team a call to troubleshoot the issue ASAP.